How can we help you?

What is your money back policy?

We have a 30-day money-back guarantee policy for accounts in good standing.

If you would like to test our service before you purchase it, you can always sign up for a 3-day free trial. You can find guidelines for getting the free trial here: https://nordvpn.com/free-trial

Users who purchased our services through Apple App Store cannot be refunded.

Of course, if you are having any issues with using our services, before issuing a refund we would first like to help you solve those issues. For that you can consult our Troubleshooting section here, or contact our Support team directly.

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